Root Cause:

    Not support xxv710 25G NIC card in ATCP
Solution:

    Add 25G NIC card supprot

AN#show ver
ArrayOS Rel.APV.10.7.3.28 - untagged unofficial build by uid=0(root) gid=0(root) groups=0(root) on AVX-Build: on Wed Oct  8 02:29:14 2025
    Host name : AN
   System CPU : Intel(R) Xeon(R) CPU
   System RAM : 131519796 kbytes.

System boot time : Mon Oct 13 03:41:48 IST (+0530) 2025

     Current time : Mon Oct 13 04:04:06 IST (+0530) 2025

   System up time : 22 mins, 48 secs

Platform Bld Date : Thu Oct 09 04:07:23 IST 2025

           SSL HW : No HW Available

   Compression HW : No HW Available

     Power supply : 2U, AC, 2-cords, Redundancy

Network Interface : 2 x Gigabit Ethernet fiber

                    4 x 10Gigabit Ethernet fiber

2 x 25/10Gigabit Ethernet fiber

            Model : Array APV 9900

    Serial Number : 2441R0133909900000651046515354

Licensed Features : WebWall  Clustering  L4SLB  L7SLB  Caching

                    SSL  tProxy  SwCompression  LLB  QoS  MultiLang

                    DynRoute  FFO  IPv6

      License Key : 8311724a-3892524e-bab41be8-08b07c27-f9e520e2-00000000-04d4d8ab-20241014-99999999
Array Networks Customer Support

Telephone         : 1-877-992-7729 (1-877-99-ARRAY)

Email             : support@arraynetworks.com

Update            : please contact support for instructions

Website           : http://www.arraynetworks.com
Other Root Version

Rel.APV.10.7.3.25 build on Tue Sep  9 02:33:59 2025

AN#show interface port5

port5(port5): flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 1500

        inet6 fe80::20d:48ff:fe9a:a6ee prefixlen 64 scopeid 0x3

        ether 00:0d:48:9a:a6:ee

        media: autoselect

        status: no carrier

        webwall status: OFF

        Hardware is xxv710_25g_base

        Input queue: 0/4096 (size/max)

                total: 0 packets, good: 0 packets, 0 bytes

                broadcasts: 0, multicasts: 0

                0 64 bytes, 0 65-127 bytes,0 128-255 bytes

                0 255-511 bytes,0 512-1023 bytes,0 1024-1522 bytes

                0 input errors

                0 runts, 0 giants, 0 Jabbers, 0 CRCs

                0 Flow Control, 0 Fragments, 0 Receive errors

                1 Driver dropped, 0 Frame, 0 Lengths, 0 No Buffers

                0 overruns, Carrier extension errors: 0

        Output queue: 0/256 (size/max)

                total: 0 packets, good:  0 packets, 0 bytes

                broadcasts: 0, multicasts: 0

                0 64 bytes, 0 65-127 bytes,0 128-255 bytes

                0 255-511 bytes,0 512-1023 bytes,0 1024-1522 bytes

                0 output errors

                0 Collisions, 0 Late collisions, 0 Deferred

                0 Single Collisions, 0 Multiple Collisions, 0 Excessive collisions

        0 lost carrier, 0 WDT reset

        packet drop (not permit): 0

                tcp 0          udp 0          icmp 0          ah 0          esp 0

        packet drop (deny): 0

                tcp 0          udp 0          icmp 0          ah 0          esp 0

        300 seconds input rate 0 bits/sec, 0 packets/sec

        300 seconds output rate 0 bits/sec, 0 packets/sec