The API requests were not being correctly routed to the proxy path in specific client environments. This was primarily due to a compatibility conflict between modern URL-handling logic and the project's legacy build constraints.

Jira: https://arraynetworks.atlassian.net/jira/software/projects/TWSD/boards/62?jql=assignee%20%3D%20712020%3A64a4a8f2-81d8-4b7a-9664-f9019a720f96&selectedIssue=TWSD-1673
Process: 


Implemented a Global Interceptor Layer. Instead of relying on the old routing logic, this new approach detects and redirects API calls at the browser's native level.


Checks every outgoing request to determine if it requires path adjustment and utilized a series of "Native Hooks" to capture all possible data traffic, including fetch, AJAX (XHR), and WebSockets.


Path Alignment: If a request matches our criteria, it is automatically re-mapped to the correct environment-compliant path.


Test Results: The fix was fully verified in the production-like environment on March 16, 2026, by Anish.